Privacy Policy for De Wolf Communications
De Wolf Communications ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy explains how we collect, use, and share information from users of our online platform, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We collect information to provide and improve our services, communicate with you, and protect our rights and the rights of our users. The types of information we collect depend on how you interact with our site and our services.
- Information You Provide to Us: We collect information you provide directly to us, such as when you contact us through our website, subscribe to our newsletter, or request information about our services. This information may include your name, company name, job title, contact details (email address, phone number), and any other information you choose to provide.
- Information Collected Automatically: When you visit our site, we automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
- Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms, public databases, and our partners, if you have authorized them to share your information with us.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To deliver and improve our public relations services, media relations, crisis communication, social media management, content creation, event planning, and reputation management services.
- Communicating with You: To respond to your inquiries, provide customer support, send you newsletters and marketing communications (where permitted by law), and notify you about changes to our services or policies.
- Personalizing Your Experience: To personalize your experience on our site and provide you with content and offers that are relevant to your interests.
- Analyzing and Improving Our Site: To analyze trends, track user activity, and gather demographic information to improve our site and services.
- Protecting Our Rights: To protect our rights and the rights of our users, including detecting and preventing fraud, enforcing our terms of service, and complying with legal obligations.
Legal Basis for Processing
Our legal basis for processing your personal data depends on the specific context in which we collect it. Generally, we process your personal data on the following grounds:
- Consent: Where you have given us your explicit consent to process your personal data for a specific purpose. You have the right to withdraw your consent at any time.
- Contract: Where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests. Our legitimate interests include providing and improving our services, communicating with you, and protecting our rights.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing providers, analytics providers, and payment processors. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners, such as agencies, affiliates, or other companies with whom we collaborate to provide our services.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Other Parties: We may share your information with other parties in connection with a merger, acquisition, or other corporate transaction.
International Data Transfers
As a company based in Belgium, we may transfer your personal data to countries outside the European Economic Area (EEA). When we transfer your personal data to these countries, we will ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the European Commission.
Your Rights
Under the GDPR, you have certain rights regarding your personal data, including:
- Right to Access: You have the right to access the personal data we hold about you.
- Right to Rectification: You have the right to have inaccurate or incomplete personal data corrected.
- Right to Erasure: You have the right to have your personal data erased under certain circumstances.
- Right to Restriction of Processing: You have the right to restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
- Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have infringed your rights under the GDPR.
To exercise any of these rights, please contact us at the address provided below.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include implementing physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and, where appropriate, notify you by email.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
De Wolf Communications 14 Rue Royale, Suite 3, Brussels, Brussels, 1000 Belgium